Cookies are small text files that are downloaded on to your computer, smartphone or tablet when you access a website. It allows the website to recognise the individual’s device and store information about that individual’s preferences or previous actions.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. However, a session cookie will expire at the end of the user session, when the web browser is closed. Our website uses both “session” and “persistent”.
We use this live chat to help individuals whilst they are using our website. Both session and persistent cookies are used by this software.
We use Google Analytics to analyse the use of our website.
The use of Google Analytics allows us to track statistical and other information, which will help us create a better user experience.
Most browsers will allow you to refuse cookie use, for example:
We should remind you that blocking all cookies will have a negative impact on your user experience, as sections of our website may become unavailable to you.
You do also have the option to delete cookies already stored on your computer, here’s how in each browser:
Alike blocking cookies, deleting them will also have a negative impact on your user experience, and may cause sections of our website to become available to you.
Cookie management tools from your browser won’t remove Flash cookies.
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